Account and Data Deletion Policy

1. Project deletion

Authenticated operators may permanently delete a project using the available Project controls. Permanent deletion removes its live database records, including linked saved designs, proposals, comments, brief, Client Workspace invitations and submissions. Associated private assets are queued for removal; shared business assets remain while another project or account setting still uses them. Provider or backup copies may remain temporarily.

2. Link revocation

Where deletion is unnecessary, operators can revoke or replace certain proposal and Client Workspace links. Revocation prevents future access using that link but may retain the underlying project record, responses and activity for the operator.

3. Account deletion request

To delete an account, email hello@photostripstudio.com from the account email with the subject “Account deletion request”. Include the account name and enough information to identify the account. We may require a fresh sign-in or another reasonable verification step before acting.

4. What account deletion removes

• The authentication account and ordinary profile information.
• Owned projects, project designs and activity.
• Brand settings and uploaded logos.
• Client proposals, comments, brief records, invitations and submissions owned through the account.
• Active shareable access to the deleted account’s client workspaces.

5. What may be retained

We may retain limited information where reasonably necessary for payment and tax records, fraud and security prevention, dispute resolution, enforcement of template licences, legal claims, regulatory compliance or proof that a deletion request was completed. We may retain de-identified information that no longer reasonably identifies a person. Backup and provider-system copies may remain protected until overwritten in the ordinary cycle.

6. Paid products and template licences

Account deletion does not automatically create a refund and may remove access to cloud features, re-downloads and subscription entitlements. Finished outputs already created under a valid licence may continue to be used as the Template Licence allows, but deletion does not remove no-resale, no-redistribution or other surviving licence restrictions.

7. Client requests

A client whose information was entered by a photo-booth business should usually contact that business first because it controls the project. If the business is unavailable or the request concerns PhotoStrip Studio’s own processing, contact us and provide the relevant link or identifying details without sending unnecessary sensitive information.

8. Timing and recovery

We will verify and respond to valid account-deletion requests within the period required by applicable law and explain any extension that law permits. Deletion of live project and account records may be followed by queued asset removal and ordinary backup expiry. Permanent deletion is not designed to be reversible, so export important files before requesting it.